• Service
  • Ticket
  • API Doc
FAQ
  • REGISTER

    • How to register with your mobile
    • How to register with your email
    • Unable to receive system email
  • LOG IN

    • Guide to login
    • Cannot reset my password
    • Language Setting
  • DEPOSIT

    • How to Deposit
    • Deposit didn't arrive
    • Deposited to a wrong address
  • WITHDRAWAL

    • How to withdraw
    • Withdrawal to the wrong address
    • The completion time of withdrawal
  • ASSETS AND TRADES

    • Orders didn't go through
    • About UniDAX fees
  • GOOGLE 2FA

    • The importance of Google 2FA
    • How to link Google 2FA
    • Google 2FA doesn't work
    • How to Unlink Google 2FA
  • KYC

    • Why KYC is important for you
    • Unable to upload KYC images
    • The completion time of KYC audit
    • Institutional Account Application Instructions
  • Asset Introduction

    • ETH (Ethereum)
    • USDT (Tether USD)
    • BTC (Bitcoin)
    • LTC (Litecoin)
    • OMG (OmiseGo)
    • More >